Public administration
Stregthening the public sector through innovation and
digital transformation
The public administration is currently facing new challenges that require a multidisciplinary vision to face, forcing it to evolve towards moderns, transparent and efficient organizations in order to respond to the increasingly demanding requirements of citizens.
Innovation in public administration is to join the
era of the digitalization
Transformation of the public administration into true ” government as service centers” (GaaS) requires making services such as self-management, personalization, improvement, and agility of process available to the different users, improving relationship with citizens, and making a 100% digital administration.
The need for flexible, versatile, and scalable technological tools, helping to manage all digitization need through a single platform, offering multi-portal capabilities, is becoming increasingly evident.
Implemented technology must simplify the creation of contents, restructure and simplify processes, and favor citizen self-management, offering them autonomy to carry out administrative procedures and information queries.
To simplify administrative management and processing processes, it will be necessary to invest in tools with high interoperability capabilities that also allow the management of status flows, the dynamic creation of forms, and secure access.
In order to meet the needs and demands of citizens and companies, the administration must be able to offer a good omnichannel experience, valuing the ability to implement customizable functionalities depending on the type of user.
To afford above all challenges, the administration must comply with a specific security regulation base on national and international standards.in addition, they must adopt technologies with advanced support capabilities. In real-time and with 24/7 service to solve incident thus guaranteeing continuity and attention to citizen at all times.
In order to undertake the digital transformation of public administration, there must be a close collaboration with the technology sector. Which goes beyond the relationship through collaboration agreements.
Associated with the digital transformation process, its result necessary to carry out training in digital skills, cybersecurity, data protection, communication, etc. To adopt new ways and means of working.
The administration must establish a strategic plan for digital transformation with ambitious and clear objectives, and especially to reach agreements for the maintainability of the roadmap over time.
Action Environments
Technology
modernization
strategy
Five business factors to guide technology modernization projects.
With the advent of technologies, information, and communication, organizations, both public and private, are facing a new model of competition and management, Youtec focuses on the search for new sources to add with our experience the added value to meet the criteria of effectiveness and efficiency required by customers.
Youtec focused technologies modernization to the possibility of reducing internal costs and their output, obtain competitive advantages using innovation, support in order to protect the risks that may arise and the technologies architecture.
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We improve customers -facing
Changing from an asset- base model to a customer-centric model allows service providers to have technological and innovative solution base on the experience youtec as a company has the responsibility to efficiently meet the expectations of our customers, making it necessary to rethink the way to engage and interact with them, taking into account the digital empowerment of customers concerning their needs.
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Deduction of the total cost
total cost of ownershipReduction of the TCO can be achieved by simplifying the integration between systems youtec focused part of its resources on solutions that fully manage the operation of a company, in order to reduce the cost of implementing a solution that is more efficient to achieve the objectives of quality, growth, and profitability of the organization, offering the service to save the total cost of production not only seek a comprehensive solution to the problem in a simplified manner.
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Rapid response to market
market changesYoutec´s ability to adapt the systems to fit specifics needs required by each organization, providing a technological solution is base on agility and flexibility to easily expand its basic functions. At youtec we focus on providing service that responds quickly to the current and future challenges of the market in this way we achieve the success and growth of the company, developing a competitive advantage in a specific area and take advantage of it.
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Reduction of risks arising from legacy systems
At youtec we oriented on designing strategies to reduce the high dependence of your organization on the need to support outdated technologies, Youtec seeks to innovate on:
Scalable test data management, enterpise data integration, auditing of applications and software determine their business value, consideration risks of maintaining legacy systems, redevelopment of legacy systems to leverage modernized. -
Betting on solutions, based on latest technological advance generation.
Youtec seeks to bet on applications hosted in the cloud in order to reduce cost in companies, increasing productivity, administration, and maintenance of infrastructure, data, and availability, and have secure service that allows remote access to information, being these applications an ally at the time of increasing the benefits for companies.
Digital
transformation
Digital transformation is the integration of digital technology in all areas of a company, fundamentally changing the way it operates and provides value to its customers. Youtec offers a follow-up in the digital transformation of your company, focused on your business, training of human talent, and measurement of results.
Youtec collaborates in the development of a digital transformation plan in its three fundamental stages: stage, Action stage, and follow-up of the actions.
The evolution towards digital is based on four pillars:
technology, customer experience, corporate culture, and business objectives.
Digital transformation is a process that requires an open attitude to charge, emotional intelligence, and the ability to adapt to a changing environment, to approach such transformation effectively, it is necessary to pay attention to three key points that youtec recommends for those who want to transform their company:
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Betting for cost-effective and flexible ways of working that will help to retain talent.
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Implement an innovative leadership system focused on digital transformation
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Improve user knowledge through effective data management, and how to work with this information
Youtec provides its support services in project management, with the objective of obtaining great advantages in the process of digital transformation for businesses.
- Promote the culture of innovation in the company
- Transform processes in organizations more efficiently
- Contributes to fostering collaborative work and internal communication
- Provide a rapid response capacity in a changing environment
- Offering new business opportunities through data analysis
- Improve the customer’s experience and relationship with the brand
- Analyze weaknesses and strengths in relation to the company
- Decentralization of work and continuous training by being able to work from anywhere, increasing the mobility of the team
At Youtec we recommend to be in constant improvement of the three "I's" of data:
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Invest: In collecting, analyzing and using data to avoid extinction during your digital transformation.
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Innovate: Seeking to create new products and services, to improve customer experience.
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Improvise: Using data by finding new meaning, to actionably use this information.
The importance of digital transformation in data driven world
In today`s globalized world, Youtec is constantly improving companies by optimizing processes, digitally transforming, and enabling data through new technologies and solutions.
For Youtec it is of great importance that both its consulting teams, as well as its customers, have as an objective in the process of digital transformation, to seek the optimization of interoperability channels, allowing to understand the needs and their prioritization.
Likewise, Youtec seeks that companies boost their innovation, increase their revenues, or optimize their costs, through efficiency in the collection and processing of data.
Data
interoperability
Youtec collaborates with its clients in the management of technological projects and their follow-up allowing the integration of the main values of open data, highlighting its potential for interoperability
- It allows access to information for work teams.
- It provides the necessary capacity for the construction of large or complex systems
- Encourages creativity and potential innovation.
This interoperability is key to achieving the main practical benefits implied by the open data concept:
- Improved ability to combine different data sets.
- Ability to create new data sets.
- Option develop more and better products and services in different fields.
- Increase the efficiency of work teams
- Encourage the use of data to enhance creativity and innovation
Transformation
of human
capital
The transformation that businesses are undergoing force human capital to develope new skills that allow organizations to adapt to new needs.
For Youtec elevating the company`s capabilities in the implementation of new work roles and continuously adapting to change in a highly competitive enviroment is considered fundamental fot the continuous advancement of our clients.
As a consequence of the above, youtec supports and collaborates in the three fundamentals points within the human capital transformation strategy
- Retraining employees according to the type, sector, and demand of the environment making use of technology and driving imperatives to optimize resources.
- Redirect human capital and resources to mobile work by optimizing and automating HR-related activities.
- Train resources on the go, according to the demands or needs that arise
Process
control
and automation
Automatization is using technologies for the implementation of processes and procedures with the objective of reducing execution times through the use of integrated solutions.
- Study of current processes and procedures.
- Redefinition of processes based on process time reduction and information convergence
- Definition of the tactical plan for automation
- Follow-up to achieve the plan
Advantages of process automation
- Allows you to gain a competitive advantage by promoting operational reliability
- Reduce operating costs and increases the speed of implementation of support and development tasks
- Promotes the uninterrupted work of the systems
- Provides more valuable analysis and streamlines application deployment through automated job execution
- Increases efficiency and productivity by eliminating the execution of manual commands, subject to human error.
- Enables visibility and control of all workflows, facilitating process status reporting.
- Expands process management and control capabilities by supporting both physical and cloud-hosted distribution models.
Contact with Youtec
Our team of consultants is at your disposal to advise you on the path to digital transformation.
Send us a message
Our priority is to help people, companies and public entities to accelerate the transformation and adapt to a new digital environment
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